PDPA Policy

Personal Data Protection Notice

1. Introduction
Altruis ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This notice explains how we collect, use, store, disclose, and safeguard your personal data.

This notice applies to all individuals whose personal data is collected by Altruis, including but not limited to:
● Donors
● Beneficiaries
● Volunteers
● Vendors & Partners
● Participants in our programs and events
● Website visitors

2. Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 For Donors
● Full name
● IC number (if required for tax-exempt receipts or statutory purposes)
● Contact details (email, phone number, address)
● Bank/payment details (only as required for transaction verification)
● Donation history
● Communication preferences

2.2 For Program Participants / Youth Beneficiaries
● Full name
● Age / Date of birth
● Contact details (or guardian’s contact for minors)
● Education background
● Skills, talents, interests
● Photos/videos (with consent)
● Feedback or assessments

2.3 For Volunteers / Vendors / Collaborators
● Name and designation
● Contact information
● Banking information for disbursement/payments
● Project-related documentation

3. Purpose of Data Collection
Your personal data may be used for one or more of the following purposes:
● Processing donations and issuing receipts
● Contacting and engaging with donors, volunteers, and participants
● Reporting and audit requirements to government, partners, or funders
● Running, evaluating, and improving our programs
● Publishing stories, reports, and impact updates (with consent)
● Marketing, fundraising, and promotional activities
● Complying with legal and regulatory obligations

4. Disclosure of Personal Data
We do not sell or trade your data. However, personal data may be disclosed to:
● Appointed service providers (e.g., payment gateway, CRM systems)
● Auditors, regulators, or government authorities where required by law
● Event or project collaborators (on a need-to-know basis and with consent)
● Public platforms or social media (only with prior written consent)

5. Consent and Access
By providing your personal data to Altruis (through forms, registration, donations, etc.), you are deemed to have consented to the processing of your data in accordance with this Notice.
You have the right to:
● Access or correct your personal data
● Withdraw your consent
● Request deletion or limit the processing of your data
● File a complaint regarding misuse of data

Requests must be made in writing to admin@altruis.my or mailed to our office address below.
Altruis Rebung, Jalan Pantai Murni 6, Pantai Dalam, 59200 Kuala Lumpur, Wilayah
Persekutuan Kuala Lumpur

6. Retention and Security
Altruis retains personal data only as long as necessary to fulfill its purpose or as required by law. We implement strict physical, administrative, and technical safeguards to protect your data from unauthorized access, misuse, alteration, or
loss.

7. Website Data & Cookies
Our website may collect non-personal data through cookies and analytics tools to improve user experience. You may adjust your browser settings to disable cookies.

8. Changes to This Notice
We may update this PDPA Notice from time to time. Updates will be published on our website and effective immediately unless otherwise stated.

9. Contact Us
For inquiries, corrections, or complaints regarding personal data, please contact:
Email : admin@altruis.my
+60 11-5888 0508
Altruis Rebung ,Jln Pantai Murni 6, Pantai Dalam, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

10. Declaration of Consent
By interacting with Altruis through any medium (form, email, social media, donation, event registration), you hereby acknowledge that you have read and understood this PDPA Notice and give your consent to the collection and processing of your personal data.